Floss Dental of Houston Midtown

Best dental experience I’ve ever had! So welcoming right when you enter the door . Addressed my concerns right away. The team is very detailed oriented which I love! They want you to be completely happy and satisfied with the service you’re getting. Most definitely recommend FLOSS to family and friends!

Don’t trust this dentist!!! I have 4 broken upper dentures and even more broken bottom all on 4 implant dentures. He has lied several times (I have on text conversations) I have been a client for just over 2 years. I have spent thousands of dollars. He got his money up front so I couldn’t afford to find another dentist. It was 2 years of pain, embarrassment and frustration. He doesn’t stand behind his work. The staff is constantly changing in the Magnolia office. Blamed me for everything. I am living with broken dentures that were less than a week old that he refuses to fix as promised. Won’t even answer my calls. Dr. Castillo’s response from the Magnolia office: We stand behind all our treatment. Unfortunately, we can not warranty dentures destroyed by family pets. I will also never allow my staff to be subjected to constant angry cursing and ranting. Good day. -Dr Castillo Response to Dr. Castillo - 2/9/2023 Thank you Dr Castillo. I think your response says it all. Blame the client. Once again, lies, no substance , no honor and no morals. Can’t even put to together a believable rebuttal. Thank you for confirming my review.

I could honestly go on and on about my experience. The location was easy to find and there was free parking. I was greeted right away by the friendly, courteous staff. The dentist was amazing! He took time to go over the x-rays with me and gave me several options to correct my issues. He listened to my concerns which made me feel like I was more than just a number. I would DE-FI-NATE-LY recommend friends, family, and whoever else who needed a dentist. This is the place to go. Hands down

We would like to take a moment and thank floss! for the wonderful company they are, they seen us within a day of the call and did two bonds for my son, making him smile which he had stopped doing after cracking his tooth, a very friendly family environment and very professional! Thank you floss for such a great job and putting the smile back on my loved one!

Wisdom tooth surgery isn’t fun or pleasant. But they took great care of me at Floss. David was very friendly and helpful. Dr. Dang was also great and available with tips to help me manage the pain.